Privacy Policy

Information you give us, for example through our quote and design request forms (which are provided by our form and customer-communication provider, GoHighLevel):

• Contact details such as your name, phone number and email address.
• Property and project details such as your service address or area, project type (residential or commercial), areas you would like lit, design preferences, photos and notes you choose to share.
• Your communication preference (for example, call or text) and any consent choices you make on the form.
• Messages and call details when you contact us.

Information collected automatically, when enabled:

• Technical data such as browser type, device type, pages viewed, referring page and approximate location derived from your IP address.
• Analytics data collected through tools such as Google Analytics, using cookies or similar technologies.
• Advertising attribution data, such as campaign parameters in the page address (for example UTM values or ad click identifiers), used to understand which ads or sources led to a request.

• To respond to your request, prepare a custom design and estimate, and schedule, perform and support your service.
• To contact you by phone, text or email about your request or project.
• To send service updates and, where you have agreed, other messages about our services.
• To understand how our website and advertising perform and to improve them.
• To protect our business, prevent misuse and meet legal obligations.

If you provide your phone number and agree to receive text messages, we may text you about your request, estimate, scheduling and service. Consent to receive text messages is not a condition of purchase. Message and data rates may apply.

You may reply STOP to opt out of text messages, or reply HELP for help, at any time. You can also contact us using the details in the Contact section below.

We share information with companies that help us run our business, such as our form and customer-communication provider (GoHighLevel), website hosting, analytics providers (such as Google Analytics) and, when enabled, advertising platforms (such as Google Ads) for measurement. These providers process information on our behalf or under their own privacy policies.

We do not sell your personal information. We may also disclose information if required by law, to protect our rights or safety, or as part of a business transfer.

• You can block or delete cookies in your browser settings. Some site features may not work as expected if you do.
• You can opt out of Google Analytics using Google's browser add-on, and manage ad personalization in your Google account settings.
• You can ask us to access, correct or delete the information we hold about you, or to stop non-essential communications, by contacting us.

We keep information for as long as reasonably needed to respond to you, provide and support our services, keep business records and meet legal obligations, and then delete or de-identify it.

We use reasonable measures to protect information. No website, transmission or storage system is completely secure, so we cannot guarantee absolute security.

This website is intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has shared information with us, contact us and we will delete it.

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new "Last updated" date.

Hang & Glow Crew, a DBA of Nova Rental Group LLC

• Phone: (407) 612-2670
• Instagram: @hangnglowcrew